Healthcare

Healthcare settings must stay open, welcoming, and secure around the clock. From GP surgeries to large Health Trusts, we provide sensitive, professional security designed to protect people and property without disrupting care.

Products and services

Overview
Challenges
Solutions
Benefits
FAQ
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Your industry challenges

Main risks for the healthcare sector

Security in healthcare environments must be proactive, compassionate and always responsive to the unique demands of the sector.
- Medical workers may face verbal or physical abuse, particularly in high-stress areas like A&E.
  
  Medical workers could face verbal or physical abuse, particularly in high stress areas such as Accident and Emergency departments.
- Valuable items must be monitored and protected around the clock.
- Security must support the care environment without causing distress.
- Pharmacies, data rooms and wards require tightly controlled access.

Solutions

Integrated Security Solutions for Healthcare

Securitas designs security solutions that fit healthcare environments. We combine on-site officers, technology, and procedures that protect people and assets while supporting clinical workflows and patient care.

Security guard checking the patients room in a hospital

Healthcare Security Officers and Reception Support

Our officers manage entrances, emergency department access, and key internal areas. They welcome visitors, check IDs or passes where needed, and support reception teams. In healthcare, they are trained to work respectfully with patients and families, and to support staff during difficult situations.

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Two securitas employee in Securitas Operational Center with laptop and multople screens monitoring multiple sites

Access Control for Clinical and Restricted Areas

We help design and operate access control systems for pharmacies, operating theatres, ICUs, labs, and staff-only zones. This can include card readers, PIN codes, and visitor badges. Clear rules ensure that only authorized personnel enter sensitive areas.

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A healthcare professional in a white coat speaks with a person in a dark uniform inside a medical examination room, with an anatomy poster, desk, and window visible in the background

Patrols and Safety Checks in Wards and Public Areas

Our officers conduct regular patrols in waiting rooms, corridors, parking areas, and external spaces. They help deter unwanted behavior, identify safety issues, and support staff when situations escalate or when patients or visitors need assistance.

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Security operator wearing a headset monitoring information on multiple computer screens in a control room environment.

CCTV Monitoring and Control Room Support

We design and operate camera systems and security control rooms for hospitals and larger clinics. Live monitoring of entrances, emergency departments, corridors, and parking areas supports early detection of issues and faster response.

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Security technician installs CCTV camera on the building

Security Technology Design, Installation & Maintenance

End-to-end design, installation, and servicing of CCTV, alarms, access control, and integrated security platforms ensure reliable, modern protection tailored to retail layouts and operations.

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Risk intelligence officers in SOC discovering the analytics results on a big screens

Corporate Risk Management & Security Risk Assessments

Risk assessments identify vulnerabilities in building access, visitor flows, information handling, and emergency procedures, and provide practical recommendations to protect operations from internal and external threats

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Urban streetscape with multiple vehicles travelling through a city intersection surrounded by modern high-rise office buildings.

Infrastructure upgrades

At Securitas, we specialise in modernising healthcare infrastructure to create safer, more efficient environments. Our integrated solutions address the unique challenges of healthcare settings, combining advanced technology with expert design to protect patients, staff, and visitors. From system unification to cutting-edge safety features, we help healthcare leaders upgrade with confidence and compliance.

Security Solutions

Female Securitas operator monitoring alarms on the computer screen

Dependable alarm monitoring services by Securitas

Our alarm monitoring services ensure your business is protected 24/7, letting you focus on running your business worry-free.

Security Solutions

Person wearing a headset and seated at a desk, working on a computer in an office environment.

Lone workers protection

Protecting lone workers is vital. Securitas provides advanced personal alarms with 24/7 monitoring, real-time GPS, and emergency response. Available for short- or long-term rental, our devices ensure your team’s safety anywhere.

Security Solutions

Benefit

How Securitas Supports Your Healthcare Facility

Employee & Visitor Safety

Visible security presence, controlled access, and monitoring help people feel safe and supported.

Intelligent Access Control

Clear access rules and surveillance reduce the risk of theft, misuse, and unauthorized access to sensitive data.

Readiness for incidents and emergencies

Coordinated security and clear plans help you respond quickly and calmly when something happens.

Always-On Protection

Continuous monitoring and rapid response capabilities help identify and address security incidents quickly.

Support for staff

Trained officers and agreed procedures help staff manage conflicts and focus on clinical care.

Consistent security standards

We help apply common security principles across hospitals, clinics, and specialist centers, with room for local needs and layouts.

FAQs

Frequently asked questions about the healthcare industry

Find answers to frequently asked questions about our security solutions

Visit Securitas FAQ's
Visit Securitas FAQ's
- Our officers are trained to de-escalate situations and respond calmly to incidents while maintaining a respectful and supportive environment.
- Systems include CCTV, panic buttons, access control doors, and monitoring services to provide a constant watch over vulnerable areas.
- Yes — our secure access systems restrict unauthorised entry and create clear audit trails to enhance security and compliance.

Insights

Get valuable insights into Securitas Australia and the security industry

Discover our News & Insights section, where you'll find helpful resources, success stories, and interesting industry updates.

News & Insights

If you have a question, need help, or want to learn more about our solutions, we are here to help you. Please give us a call or send us a message, and our team will get back to you.

Call us

1300 381 481

Main risks for the healthcare sector

Aggression towards staff

Theft of medicines or equipment

Welfare of vulnerable patients

Access to restricted areas

Integrated Security Solutions for Healthcare

Healthcare Security Officers and Reception Support

Access Control for Clinical and Restricted Areas