Securitas Australia serves a wide range of customers of all sizes in a variety of industries and customer segments. Our solutions are based on customer-specific needs are built through different combinations of site, specialised guarding, electronic security, fire and safety and corporate risk management.
We deliver added value by investing in technology installed at the customer's site. This means that we take full responsibility for technology investments, on-site installation and maintenance of security equipment.
To ensure that our customers receive the right security solution for their specific needs, Securitas conducts a thorough initial analysis of their situation and requirements. Basis this analysis our customers are presented with appropriate security alternatives.
To make it as easy as possible for our customers, we offer a single point of contact for the customer's whole security solution through the Security Operation Center (SOC). The operators working at these nationwide communications and coordination service hubs are experts in quickly addressing different problems and solving them in accordance with our customers' requests.
Securitas Operation Centers (SOC) play a key role in providing high-performance security. From here, our security services and solutions are managed and controlled. At the SOC, people and technology are combined through established processes and protocols, coordinating customer security and service. Data about all incidents that occur and security services provided are directed through our SOC and managed by trained professionals.